Rainbow Pegasus by Sofia Naznim

Rainbow Pegasus by Sofia Naznim

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Tuesday, July 02, 2019

My hair after using Darce
I love to let go of my hair instead of tying my hair because I like it to be free. I'm quite sensitive if I tie my hair into a bun or ponytail because I easily get a headache, thus letting down my hair is the best I could do. It's crucial for me to look after my hair properly because who doesn't like a healthy and glowing hair? A beautiful and healthy hair makes you confident and happy! 😍

Presenting Darce Silky Smooth Shampoo
I have found a good hair product that I would like to share with you girls, presenting Darce. I've tried the Darce Personal Care range which are Darce Silky Smooth Shampoo and Darce Silky Smooth Conditioner, enriched with Vitamin E, often called the magic ingredient for hair growth and give you healthy follicles.

Travel friendly size. Easily carried in handbag/tote/bag
The Darce Silky Smooth Shampoo and Conditioner gives you a refreshing feeling with its Pomegranate Essences, the famously known as superfood for hair and scalp. These ingredients serve as natural hair health boosters with all-in-one damage repair, protection, nourishing and moisturizing properties, leaving my hair easily manageable, increased it shine and give this irresistible smooth hair that makes you feel like a queen.  

Plus point, paired it with the Darce Silky Smooth Conditioner that helps repairs damage, frizzy hair and also helps to reduce the occurrence of split ends. The deep conditioning moisturizes my hair, makes my long hair softer and shines. I can see the results in less than 20 days, that's fast!

Darce makes my hair smells good and feel good! Love it! Give them a try and hair like a Queen with Darce ❤

Darce Personal Care products are available in all outlets of Tigas Alliance
Pharmacies and you can find at the nearest store near you HERE

You can also find more about Darce @darceworld (Facebook & Instagram)

Sunday, May 19, 2019

Green fingers they say - where you can keep your plants alive and good at making plants grow. But how true is this? I do believe in knowing the right techniques can keep your plants grow and alive and I've always wanted to learn how to grow plants healthily and how to home farming from someone who is a pro at doing so. I hope one day I can grow my own veggies and fruits from my small little farm to ensure I consume fresh and healthy produces. 

Luckily, I met James, the founder of Uniworco Enterprise and Jesslyn, the edible garden consultant. They are two incredible and a humble couple with fantastic business initiatives. Uniworco promotes edible garden through organic gardening and home farming to anyone out there who are concerned and want to grow your own healthy and clean food. Best of all, you don't have to wait till you own a farm to grow your own food, you can grow them in your balcony, garden or yard, today! We know that the best food is to grow our  own food with our own hands right? You know they are fresh, and most importantly, they grow without chemicals and free from pesticides and dangerous and unwanted substances, which prevents us from being ill. 

Uniworco focuses on creating public awareness by sharing, how can you grow your own organic edible garden. Besides that, in the long run, Uniworco aims to do home farming in a large scale  which we can have urban/community farms in the cities in Malaysia so that we can get to consume healthy clean food be it rich or poor. In this light, we can recruit those who need to work on the farm and provide more job opportunities and at the same time can develop them with the right skills of home farming. Some portion can be distributed to the underprivileged. Uniworco is one of MAGIC SE from Cohort 01 - Social Enterprise that focuses on this noble effort, if not them, who? If not now, when? 

With Uniworco, home farming is simple, easy, portable, interesting and manageable. Fret not, if you have zero or little knowledge of home farming or how to grow fresh produces from your garden or backyard, Uniworco is the answer. 

Uniworco has 3 different types of learning programs:

★ Workshops which participants can come and attend classes
★ Private workshops that they conduct at clients' place in Klang Valley, if participants are unable to attend their classes
★ Specially training program which to be conducted at clients' place in Klang Valley. A popular program (suitable for individual couple or a small family of maximum 4 paxs) which clients can learn at the same time and they will assist you to set up a mini veggie garden. Special introductory offer of RM 650 with full materials provided and step by step guide with hands on session

For me and hubby, as a start, we want to know how to germinate vegetables using the right techniques. Once we learn the right skills, we can start our home farming slowly. We attended their workshop on "How to germinate vegetables using the right techniques" and amazingly we learned a lot of things from theory, the demos and especially the hands on session! Great stuff is materials are provided and not just that, we get to take home 4 pots of vegetables, which two of the pots we have germinated are Hong Kong Sawi and another two pots are Bayam Merah which are organically grown baby veggies that we need to care once we're back. We also get to taste their special tea from their organically grown fresh produces. the ones we tried are mulberry tea and soursop tea. It tasted fresh and on point. Plus point, we even get certificates, cool! :D

We had so much fun and earned many insightful information during the session. Here are some notes that I took during the workshop for you guys to understand a little bit about germinating your veggies.

How to germinate vegetables using the right techniques

Stage 1 germination
☘ Goods Seeds
☘ Quality soil
☘ Right method

Stage 2 successful sprouting

Stage 3 successful repotting

Stage 4 successfully harvesting

☘ Bentong ginger is the best ginger
☘ Tomatoes, brinjal, eggplant and chili easily affected by insects. So, need prevention

☘ Pesticides, weedicides and chemical antibiotic - case in honeydew in Australia got bacteria and can cause diarrhea

☘ Mulberry tea - one sachet to 250 ml of boiling water between 98C to 100C, cover the cup and steep for 10 minutes. You can enjoy the tea for 4 rounds with just only one sachet!

☘ Water it daily and fertilize weekly

☘ Tasted mulberry tea and loved it!
❣ Good for complexion
❣ Liquid calcium helps to regulate blood sugar level
❣ Helps to improve vision and rich in antioxidant

☘ Food security is important

It is very important to have good quality soil, besides the following basic conditions: 
☘ Sufficient sunlight
☘ Water
☘ Good air ventilation

☘ Water - watering can with small holes
☘ Fertilize weekly

☘ Treatment: 
❣ Soil treatment: once a week with Uniworco organic insect repellent
❣ Plant treatment: 2 to 3 times a week by spraying Uniworco organic insect repellent on the leaves for prevention of plant pest and diseases 

What Uniworco does in a nutshell
🌱 Promote edible garden for every household through organic gardening and home farming,
🌱 Make home farming simple, easy, portable, manageable and interesting by introducing fresh produces grow in pots due to the limitation of space in the city,
🌱 Provide total solutions for the sustainable growth and development for the fresh produces to grow healthily by introducing right growth techniques using special formulated organic planting soil and choose the right selection of fertilizers and plant care that are Eco friendly,
🌱 Encourage consumers to grow their own fresh produces due to health issue, food safety and food security,
🌱 Create public awareness and emphasize the importance of growing healthy clean food by conducting workshops on “How to grow your own organic edible garden DIY workshops”,
🌱 Assist clients to transform their existing home or balcony gardens into a productive planting space,
🌱 Participate in events, exhibitions, roadshows to promote organic edible garden and create public awareness on the importance of consuming and growing healthy clean food without the use of chemicals to protect the environment and to live in a healthy lifestyle.

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Another good news is you can purchase their products online. Look for Uniworco, just download the app from Play Store and you can start ordering now.

❣ Uniworco products can also be purchased online in Facebook, Shopee and PG Mall, besides Youbeli.

Our veggies now! >3

If you are as excited as me to learn more about growing your own veggies and fresh produces, learn the right techniques with Jess and James from Uniworco. They will teach you step by step guide and provide you answers to those burning questions you have regarding home farming. Simply get in touch with them though their Facebook Page at 
https://www.facebook.com/uniworco/ and you can also WhatsApp @ 016-7133975, for them to assist you in your queries, buying organic products and to join their upcoming learning programs. 

We may live in a different world, but we share the same planet. It's important to grow our own food and more plants the right way to protect ourselves, loved ones and mother nature. 

It's never too late to learn. Start today, and you'll be thankful to yourself tomorrow. :)

Thursday, April 18, 2019

Hi there😊👋 Aren't these dogs cute?😍 If you can look at the first two photos in the collage, these 2 super friendly, adorable dogs are looking for a forever home. Please spread this message so we can find a kind adopter to care and love them❤️ Both female and 1 spayed. Another one will send for spaying soon.

They both very loyal, always follow around and get excited during feeding. They even chase the car halfway through highway after feeding, sign of loyalty and gratefulness. Please help them find a good home🙏
The story behind two people whom I truly respect, who saves and care hundreds of stray dogs in the streets through feeding, spaying and loving.

Every morning, Mr Low never fails to prepare packs of dog food and help to feed the stray dogs at 7 sites in Klang daily. In the evening, he will pack the dog food in bags for some dogs that are afraid of people. He will toss to them and the dogs will pick up the bag and go somewhere safe to eat. You may see from the photos how the dogs would wait for food and how happy they are with Mr Low.

Mr Low prepares the daily dog food by going to bread factory to buy bread in big bulk for the dogs beside dog kibbles and his family left over food that should never be left wasted, instead share with the strays that needed the most.

There are many stray dogs, including the pregnant ones. These voiceless animals were captured and released because they were not good enough to be sold and some are thrown in abandon area or industrial area. Some are captured and kill. Some are tortured until they die. Mr Low help what he can to help these surviving great dogs that don't deserve to die and abused.

These acts of selflessness, care and helping the voiceless has been going through for more than 5 years. Mr Low and his daughter, Winnie, have helped countless of stray dogs. They feed, spayed and cared for these loyal and beautiful God's creation.

I was always impressed with their act of kindness and willingness to help the strays so the strays will find adopters and they do what they can to help the strays to live better in the streets, the least. They use their own means to help the strays. Food can cost roughly minimum RM 600 monthly. Spaying/neutering can cost RM 200-300 per dog depends on the dog's weight. Once in a while, friends or those who are willing to share will donate for food & spaying cost.

If you would like to support the stray dogs in Klang area by helping Mr Low and Winnie to help the strays, any donations are welcome, so they can help to feed, spay/neuter more stray dogs.

Any amount of donations is more than welcome. Your kindness can help to save a stray's life.
Banking details

🔹Maybank 5140 5763 4848 

🔹Low Hooi Bee

Let us all support and help the voiceless. We can start by taking care properly of our own cats and dogs. Ensure our own furry kids get the proper food, care, and get them spayed/neutered.

We can also extend our help by helping the strays by doing what we can. We can also find individuals or community who help the strays and lend them financial support or be a volunteer to help the strays.
In this light, we hope there will be less strays on the run and there will be more hearts to save other furry kids lives. 💕🐕🐈
Spread the kindness, support the voiceless💖

Thank you for reading, supporting and sharing. God bless your kind soul and good deeds. 🙌

Sunday, March 24, 2019

The silence of 3 weeks because I was away, unwell. It all started with an uneasy painful sore throat on Friday evening at work. My body started to feel odd during the night, feeling a little off that night. Then the fever came on Saturday. My body's temperature was extremely high. Went to the clinic, met the doctor, general practitioner (GP) and he diagnosed I had a  high fever. Took all the medicine prescribed.

The fever showed signs of improving but then my body temperature hiked again. So I went to the clinic again and had to take blood test. I was concerned because these days if you have a fever more than 3 days it can be dangerous. Anything can happen. The GP took the blood count test. The result indicated my rbc and wbc are low. I continued and took the medication, but there seems little progress, like it was not normal.

The next day, took the full blood test and I waited for the result. The next day, Doctor told me that I need to be referred to any specialist because my blood test showed positive Typhus. We straight away went to the nearest specialist and get me checked.

My body was totally weak and I felt like a wreck. Met the specialist and he ran a few tests on me. My crp test showed that I have severe infections. For normal people, our crp result should show less than 6, but mine was 68. It was high and my whole body suffered inflammation, which caused me acute sinusitis. My x-ray result showed my chest and face was hazy and was inflamed with mucus, signify acute sinusitis. The doctor told me that I need to be admitted because of my condition. They need to use antibiotic and drip the medication in my blood.

It was definitely the worst fever ever, I coughed terribly till I couldn't sleep, my flu, the mucus like super thick till my ears were painful and my left ear constantly in pain and I can't really hear, my throat kills me, my body ache, my both eyes were red and watery, sometimes I felt super cold, and my body was so hot, my head hurts, I felt exhausted. I was working from home till the hour I got admitted. My husband also got infected from me for 4 days. Poor him. It was a tough time indeed.

And so I was admitted. After admitted, they took another blood test to confirm the initial result. My vein is too small, I got injected 3 times at my hand, the upper palm, so painful. My blood was hard to get out, got clot and the vein burst. Urghh. So sad. Then they put me on antibiotics, drip through my blood. I can't sleep, my mouth was super bitter, tasted the medicine all the time. Every now and then I had to take 3 types of medicine and they will check my fever and blood pressure. Luckily my husband was always there by my side to look after me. Right beside me all the time, through this sad and painful journey. Thank you. You are my life, my light.

My breathing was bad. I have trouble breathing because my mucus was very thick and it caused the nose to stuck. My cough was super bad till I couldn't sleep. My temperature was not so stable so was my blood pressure. Good news, I felt slightly better day by day because of the medication. I stayed in the hospital for 6 days. I supposed to stay longer, but I asked the doctor to continue the medication at home. They discharged me and checked my infection result again. The infection level from dropped to 30 from 68, however it was still there.

I was on heavy medication, 18 pills per day and some pills I have to consume for 2 weeks. I had to follow up with the 2 specialists. One neurologist and one ENT specialist. I saw my medical report. I had a severe infection. Positive typhus, acute sinusitis, otitis media and labyrinthitis. Worse ever.

The day I was discharged, back home, I ate my medication. My head was super painful like it wanted to crack, then my heart and chest felt painful, I couldn't stand and I had trouble breathing. I was crying and shivered. My husband hugged me and asked me to not worry and be positive. He consoled me. I took Panadol actifast to ease the pain and sleep over the pain. I woke up so many times, but I tried to sleep.

Next morning, my headache was better, but my body is very weak, shivers, and my speech is not so good. Hearing still the same, I couldn't really hear. I didn't know that time if I could be back to normal, but I hoped so. I thought I was going to die the other night. The feeling was so scary.

All I want is to be with my husband and family. There was a lot of feelings that came to me at the time. The importance of time, love, family, health and betterment. I was lucky enough to have my husband to look after me, my family, closest friends and colleagues who were concerned on my condition when I was ill.

My doctors advised that I should not be overly stressed about anything even work stress. They asked me to complete my medication and meet them for follow up. I had to recuperated myself at home until I'm fully recovered. Thanks to my leaders for their understanding when I was sick and gave me time to completely heal.

I followed up with my doctor and he checked my crp and finally my infection is no more there. From 30 drop to 1. I was relieved and thankful. I followed up with my ENT doctor, redo the hearing test and the result indicated that my hearing has improved significantly. Checked my ear using the scope and it's not red anymore like before. Although sometimes I felt there was air in my ear now and then, but being able to hear like normal again was remarkable.

I was very thankful, no words can express how thankful I am. I started working the following day and it felt nice to be back feeling healthy and meeting people as usual. Now, I feel good and thank God for the opportunity He gave, the companionship I received, the care and support given from people who truly care.

I learned and discovered many things during the 3 weeks I was sick and I felt grateful for the things I have discovered during the time. It was a challenging time for me personally, but I believed in taking this positively.

I would like to express my gratitude to my husband for being there 24/7, my father, my brother, my in laws and siblings for the care and concern. Thank you to my close friends and my close colleagues who contacted me and wished me well. Thank you to my company and my leaders for their understanding, well wishes and bouquet of fresh fruits.

Thank you to the specialists, Dr Hasnur Zaman Hashim and Dr Roslenda Abdul Rahman for making me better again, and all the nurses that care for me during my admission and sessions at the hospital. Thank you Avisena for somehow making me feel like home, which I don't really feel like I'm in a hospital much. You are all friendly, helpful and the food is nice. Great service all the way. Thank you.

Above all, thank you God, I'm ultimately grateful for this life and all the love I have. Thank you everyone for your prayers and well wishes to me. I appreciate your kindness.

Life is so short, appreciate every single moment, people who appreciate and love us truly, and there is no time to waste. Take care of our own health, health come first. Focus on yourself and people who matters. Always try to be better then where were we yesterday. Don't hold grudges, let go of the things that is not meant to be and be peaceful at heart and mind. Stay away from negativity and toxic people. Cherish life to the fullest. Meditate for mindfulness and inner peace. Give more. Love more. Learn every step of the way. Never give up. Always be prepared for anything. Don't overwork, don't overstress. Take care of our body and mind. Live well. Be independent, be strong, be determined. Learn to say no. Follow your heart but always use your mind. Fill life with kindness. 💕


Tuesday, January 01, 2019

Hello guys! It's the first day of 2019 and I would like to wish all of you to have a wonderful year with our loved ones and may our wishes and dreams come true.

May we be a better version of ourselves as time goes by. Let's embrace this new year, new day with a kinder heart.

Thank you for being a loyal reader and supporter. Last year I was not active at my website, but I was active at Instagram mainly, along side with my other social platforms.

I hope to write and create more art and stories this year and share more here at Rainbow Pegasus. Try my best to juggle between all. 

Hope you'll stay around and thanksss!😆💐

Blessed new year and the days to come.❤️ 


Monday, December 10, 2018

If you have to choose who you want to be, always choose to be nice. 
No matter what people do to you, pray for them so they will find light and be a better person.
Always put ourselves in someone else shoes. 
With that in mind, we won't be quick to judge and always be mindful with our words and action. 
It's so easy to react when we are mad and sad, but forget about the consequences to ourselves and other people. 
Cultivate a positive mind and attitude, and hopefully you'll have a positive and a better life than where you used to have.

Sunday, October 28, 2018

Ever feel tired when you walk, run and standing long? It's quite normal to feel tired when you do vigorous activities or perform something that is unusual or things that you are not used to do daily. 

However, if you always feel pain at your feet, then your leg and your back bone up till your neck, something is probably not right. Many of us are not aware of our type of feet and arches, which are vital for us to understand better what to do more and less to protect our feet from affecting other parts of our body. 

First, let us get to know the 10 different types of feet. https://diply.com/dip/article/feet-describe-you

Besides knowing the different types of feet, let's explore the type of arches and how important is to understand your type of arches for you to find the right shoes.

Let's explore the three (3) types of arches together ;)

1) Low arch (Flat feet)
Roughly about 20% of the population have low arches and unfortunately I am one of them. Why I said unfortunately because individual with this type of arches suffer terrible pain and suffer common foot/feet problems such as heel, arch, imbalanced, prone to injuries, pain, pain and pain. 

If you belong to this population, high five! I know how you feel, however, fortunately, we still have legs and grateful for that. If you have extreme flat feet, especially if you grow up as an active individual who played different types of sports, it is vital to look for professional fitted arch supports that can greatly benefit you. People sometimes confuse when we say flat feet. Just so you know, the feet is not flat, they still have arches.

Wear the right shoes that give you the right arch support to provide you stability, correct foot positioning, less tiredness to your calf muscles and deter other related serious problems and injuries that might occur. If you don't wear the right shoes and do not have proper support, you are prone to injuries when you do sports, walk, run and even standing. 

In the long term, you may suffer knee pain, back pain, neck pain and probably your whole body because our feet support our whole body and if we don't take care well of our feet, our body can have many issues, especially when we walk and run, our feet absorb the most impact and shock. Just imagine your feet is your base and supporting your body weight. If you are 50 kg or 100 kg and if your feet is not right, you may collapse, just like a building that do not have a strong base. 

Thus, it is very important to find the right shoes. Best if you can detect this at an early stage about your child's feet and ensure them wearing the right footwear, having the right support and understand how to sports, stand, walk and run the right way to prevent injuries and pain and help you to achieve proper body alignment.

2) Medium arch
Approximately 60% of the population have medium arches and are prone to heel pain or ball-of-foot discomfort.

3) High arch 
Roughly about 20% of the population have high arches and are more susceptible to heel, ball-of-foot with little pain in the arch area.

I can't tell much about those two types because I belong to the first category and that's why I can tell more because I experienced the discomfort and agony. Basically, no matter which type you belong to, it is equally important for you to know your feet and get the right shoes. 

It is highly recommended to see a medical professional, which in this case, a podiatrist or also known as podiatric physician that can diagnose, provide you advises and treat your foot/feet disorders, ankle and any lower extremity. 

If you are an athlete or someone who loves sports, or simply just need a pair of sport shoes, I recommend you to visit The Marathon Shop and refer to their sales assistant. The one that  I encountered was knowledgeable and understand my problem well because she suffered the same problem as well. 

Her name is Siti and she asked me to try this Footdisc thermo scan that can help determine which type of arches you have. Then, you can try the shoe that is suitable with your type of arches to ensure you are in comfort when you do your activities daily. I also tried their treadmill and there's this system where they can monitor the way you run in slow motion to show how you were running before and why did you run like that, mainly because of your type of arches. 

It is always good  to know your body to ensure you don't put imbalance pressure and make things worse. I discovered my type of arches 4 years back because I had injuries. It was a tough moment understanding the real issue, but life goes on. 

My podiatrist said young children have flat feet anyway and once you get older it can develop through that three type I have shared above. It is super important to know how to look after your feet and be cautious about it if you haven't. If you are a runner, an athlete, you probably faced the same problem I have. Try to find a remedy and hopefully things get better. Anyhow, get to know your feet, your partner's feet, most importantly your children.

This is just a basic introduction about your type of feet and arches to create awareness so that you are aware of this and can start to get to know your feet better to avoid discomfort in the long run.

If you would like to know more in detail about flat feet from other informative articles, feel free to browse through https://patient.info/health/flat-feet. If you would like to know about medium and high arch, and do the test yourself, check out https://www.footsmart.com/health-resource-center/foot/arch-pain

You can also check out http://www.strideuk.com/content/footdisc to know more about Footdisc performance insoles.

I am no medical expert, however, from someone who experienced and gathers others experiences and advises from medical experts, patients, journals and articles, I hope my readers will get a rough idea the importance to get to know your feet and why we need to do so.

My article is for knowledge sharing, please do not use this as a medical prescription.

Hope you guys gain something insightful from this article and may the knowledge you gain help you in the future. =)


Saturday, September 08, 2018


Lesson 1: Handling Difficult People
v  Don’t get emotional
v  Focus on the end game
v  Imitate your role model

Extra learning
Ø  Coping with being shouted at
Ø  Reading emotions
Ø  Dealing with bullying behavior

Lesson 2: The Art of Persuasive Conversation
v  Be clear about your goal
v  Fit your idea into their agenda
v  Ask questions
v  Listen
v  Use their language

Extra learning
Ø  Coming out on top of an argument
Ø  Linking projects to benefits
Ø  Controlling stakeholders

Lesson 3: Setting Up a Project for Success?
v  The wrong problem
v  The wrong sponsor
v  The wrong team
v  The wrong process

The right problem is:
v  Important
v  Urgent
v  Rewarding

Extra learning
Ø  Implementing a Finished Project
Ø  Managing a Global Project
Ø  Avoid the Planning Fallacy

Lesson 4: Being Assertive
Echoing-build on someone else’s point
v  Headlining-be impactful, clear and succinct
v  Framing-market trends, expert insights, personal experiences
v  Visualise-use visual language and animated body language
v  Be evidence based – back-up your points

Extra learning
Ø  Challenging Thought Patterns
Ø  Negotiating Assertively

Lesson 5: Be Likeable
5 Steps to make you likeable
1) Smile
2) Listen
3) Eye contact
4) Look at the part
5) Communicate effectively

Lesson 6: Managing Expectations
Agree the deliverables
v  Manage expectations according to current context and past experiences
v  Get everything down in writing
v  Keep all stakeholders up to date with the project’s progress

Extra Learning
Ø  Stopping Doing Too Much
Ø  Catching Up on Slippages
Ø  Mapping Expectations

Lesson 7: Leveraging Diversity
Encourage employees’ cultural perspective
v  Use diversity to gain insight into different markets
v  Diversity can increase creativity

Extra Learning
Ø  Ways To Encourage Diversity
Ø  Avoiding Discrimination
Ø  Building a Mailing List

Lesson 8: Restructuring the Organisation
v  Take control early
v  Be clear about the messages being sent
v  Restructuring is all about people

Extra Learning
Ø  Developing Messages of Change
Ø  Increase your Development Ideas
Ø  Organisational Politics

Lesson 9: Budget like a Boss

Lesson 10: Influencing without authority
v  Influence their way
v  Don’t treat people you barely know like lifelong friends
v  Be prepared – plan time and place
v  Know the context

Extra Learning
Ø  Managing Project Stakeholders
Ø  Managing Stakeholders
Ø  What is the Incentive Equilibrium Model?

Lesson 11: Starting Your New Job
v  Establish a routine
v  Be punctual
v  Look good
v  Learn to ask “why?”
v  Get noticed – positively
v  Under promise and over deliver
v  Be confident

Extra Learning
Ø  Starting as a Manager
Ø  Before Taking on a New Team
Ø  Letting go of your previous job

Lesson 12: Working a Room
v  Know your goals
v  Keep business cards handy
v  Develop a 10 second introduction
v  Enter gracefully
v  Be the message
v  Memorise names
v  Follow up

Extra Learning
Ø  Maximising Your Networking Effectiveness
Ø  Approaching Groups
Ø  Networking with Bosses

Lesson 13: Derek Sivers: How to start a movement (TED Talks) - follow and lead

Lesson 14: Effective Absence Management!

Lesson 15: Agenda Setting!

Lesson 16: Lone Working

Lesson 17: Management Briefing Meetings
v  Should provide understanding and support for a project
v  Help identify and avoid potential difficulties
v  Look at the situation from a management viewpoint
v  Don’t withhold information

Extra Learning
Ø  Benefitting From Meetings
Ø  Getting Your Voice Heard

Lesson 18: Success is a continuous journey
1. Passion
2. Work
3. Focus
4. Push
5. Ideas
6. Improve
7. Serve
8. Persist

Lesson 19: Sales Mastery Module (Authority and Social Proof)
v  Testimonial
v  Pictures
v  Ratings

Lesson 20: Mindfulness at Work-Beginners Mind
v  Focus on the present
v  Remove your preconceptions
v  Look at a problem from a fresh perspective
v  Don’t strive too hard to find a solution

Extra Learning
Ø  Receiving Feedback from your Team
Ø  Beating Stress
Ø  Beating Stress

Lesson 21: Your First 30 Days as A Leader - *sizzle and substance* have charisma and knowledge - the X Factor - inspire and aspire
v  Reconfirm your priorities with your bosses
v  Meet your team
v  Get a sense of the place
v  Finalise your plan
v  Generate excitement
v  Be positive, bond with people and make proactive decisions

Extra Learning
Ø  -Inspiring Leadership Behaviour
Ø  -Growing as a Leader
Ø  -Bettering Yourself as a Leader

Lesson 22: Chairing Creative Meetings:
v  Use a different location
v  Get a mixture of people
v  Give people a brief before hand
v  Leave job titles and distractions outside
v  Have a pre-prepared idea to generate discussion
v  Write down everything and take 48 hours to reflect

Extra Learning
Ø  Creativity - Getting Started
Ø  Routines - Break Them!
Ø  How gaming can revolutionise your workplace

Lesson 23: How to Disagree Nicely - Build Power, Credibility and Allies

v  Don’t argue
v  Listen
v  Empathise

Lesson 24: How to Start a Change Effort
v  Need = success
v  Make the benefits personal
v  Find an early win
v  Reward must outweigh the cost

Extra Learning
Ø  Motivating your Team to Change
Ø  Developing Messages of Change
Ø  How rhetoric can help embed change

Lesson 25: Using the COACH System
1)      Clarifying
2)      Outcome
3)      Actually Going On
4)      Creating Options
5)      Hardcopy

Extra Learning
Ø  Clarify the topic
Ø  What’s the desired outcome?
Ø  Encourage the coachee to talk about the situation
Ø  Create some options
Ø  Record the agreed next steps
Ø  Overcoming Coaching Barriers
Ø  Evaluating Coaching
Ø  Difficult Coaching Situations

Lesson 26: Presenting a Proposal
v  Focus - on the current company situation
v  Don’t forget to mention the negative consequences
v  Change – say what you want to alter & achieve
v  Highlight - the benefits of change to others
v  Explain your proposal – once you’ve highlighted the need for change
v  Underline the proposal details to your audience

Extra Learning
Ø  Speaking Assertively
Ø  Audience Involving Questions
Ø  Devices for Public Speaking

Lesson 27: Going International
v  Watch international news
v  Read foreign press
v  Learn a language
v  Ensure everyone knows you’re looking for opportunities abroad

Extra Learning
Ø  Understanding Other Cultures
Ø  Exploring Ideas
Ø  Managing a Global Project

Lesson 28: What Qualities Should A Leader Exhibit
v  Decisiveness – make tough decisions
v  Vision – where are you going?
v  Clarity – make communication easy
v  Honesty – be open
v  Purpose – influence and motivate
v  Trust – take an interest in your team

Extra Learning
Ø  Three Vitals of Good Leadership
Ø  Inspiring Leadership Behaviour
Ø  Strategy, leaders and leadership harmony

Lesson 29: Turning Complaints into Compliments
v  Front-line staff need the authority to deal with complaints
v  Compensation = repeat business and positive word of mouth
v  Always apologise - especially when appropriate
v  Never interrupt
v  Follow up to make sure the customer is satisfied

Extra Learning
Ø  Dealing with an Angry Customer
Ø  Turning disagreement into agreement
Ø  Controlling Disagreements

Lesson 30: 10 habits of a successful change communicator
v  Prioritise face-to-face
v  Tell it straight
v  Be empathetic
v  Avoid corporate speak
v  Trust people
v  Walk the talk

Extra Learning
Ø  Dealing with Criticism
Ø  Persuading With Paraphrasing
Ø  Controlling Stakeholders

Lesson 31: Active Listening
v  Pay attention and interpret – what are they trying to communicate?
v  Maintain eye contact
v  Encourage the speaker with reassuring gestures
v  Ask questions to show you’re listening
v  Don’t interrupt

Extra Learning
Ø  Audience Involving Questions
Ø  Reading Emotions
Ø  Empathy / Barriers to Listening

Lesson 32: Developing Resilience
v  Cognitive Distortion
v  Cognitive Restructuring - use this to avoid negative thoughts from overcoming your day/self
~Read the book of "Mind over mood" by Dr. Dennis and Dr. Christine
1)      Identify the situation
2)      Identify automatic thoughts
3)      Find supportive evidence
4)      Find contradictory evidence
5)      Take a balanced view
6)      Next steps

Lesson 33: Negotiating
v  BANTA - Best Alternative to a Negotiated Agreement
v  Preparation is vital
v  Determine what you want
v  Know your entry and exit points
v  Make sure you’re negotiating with the right person
v  Always be prepared to walk away
v  Ask, ask, ask

Extra Learning
Ø  To Open or not to Open?
Ø  Coming out on top of an Argument
Ø  Being Memorable

Lesson 34: Boost Your Confidence
v  Focus on what went right
v  Think about your strengths
v  Buy that new outfit or head to the spa
v  Complete a stretching but achievable goal
v  Connect with your colleagues
When to Challenge
v  Conflict can be constructive
v  Gather all the facts
v  Keep disagreements private
v  Make agreements publicly

Lesson 35: Achieving Work Life Balance
Key questions:
v  Do you want to succeed?
v  Do you enjoy work?
v  How much do you really work?
v  Remember you have a choice
v  Be Active! Don't sit all day long, move it!

Lesson 36: Managing Time Efficiently and Effectively
v  Set goals
v  Cut out the noise
v  Work in manageable chunks
v  Get it right first time and deal with everything once
v  You don’t have to do it alone


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